How to do the ten things people ask about.

Wherever your domain is registered, find the nameserver settings and replace what is there with the two nameservers we sent in your welcome email. That is the whole change — you do not need to move the domain itself.

Changes usually take effect within an hour, though registrars quote up to 48. Your site keeps serving from the old host until the change propagates, so there is no gap.

Prefer not to touch it? Send us your registrar login and we will do it, then confirm when it is live.

In cPanel, open Email Accounts and click Create. Pick the address and a strong password, set a mailbox quota if you want one, and save.

Read your mail at webmail.surefireservers.com, or connect a mail app. cPanel’s Connect Devices screen gives you the exact IMAP and SMTP settings for your account, including the ports.

In cPanel, open Softaculous and choose WordPress. Pick the domain, set your admin username and password, and install. It takes about thirty seconds and sets up the database and SSL for you.

Use a real admin username — not admin — and a long unique password. The overwhelming majority of attacks on WordPress are automated guesses against admin.

Email support@surefireservers.com with your current host’s control panel login and the domain you want moved. If you are not sure what we need, forward the welcome email your current host sent you and we will work it out.

We copy everything across — files, databases, mailboxes, cron jobs and DNS records — while your live site keeps running. You get a preview link on our servers to check before anything switches. Free on every plan.

We back up every account nightly and keep 30 days, plus an independent off-site copy. To restore, email support@surefireservers.com with the date you want to go back to and whether you need the whole account or a single file. Restores are free.

Before you ask: tell us if the site is currently live and broken. We will take a copy of the current state first, so a restore never destroys evidence of what went wrong.

Certificates are issued automatically through AutoSSL for every domain and subdomain on your account, and renew on their own. You do not need to buy one or do anything.

If a domain shows as insecure, it is almost always because DNS has not finished pointing at us yet — AutoSSL cannot validate a domain that is not here. It resolves itself once propagation completes.

In cPanel, open Select PHP Version. Choose the version you want — anything from 5.6 to 8.3 — and enable any extensions your application needs. You can set this per domain.

Test on a staging copy before changing a live site. Jumping a major version can break older plugins.

In Softaculous, find your WordPress install and choose Staging. It clones the site and database to a subdomain where you can test freely. When you are happy, push the changes back to live.

A staging copy of your own site does not count against your website allowance.

MySQL Databases in cPanel creates databases and users. Remember to add the user to the database and grant privileges — a new user with no grants is the most common cause of a connection error.

phpMyAdmin gives you direct query access. Export a copy before you run anything destructive.

Create accounts under FTP Accounts in cPanel. Connect over FTPS on port 21 with your account hostname. Plain unencrypted FTP is disabled.

For most day-to-day edits the cPanel File Manager is faster than setting up a client. SSH access is available on request.